Put insurance claims processing on autopilot
Automated claims processing uses OCR and AI to extract data from claim forms, medical records, photos, and reports, cross-reference it against your CRM, and route each claim down the right approval track — without manual data entry. Zenphi runs this natively inside the Google tools your team already uses.
Reclaim your office efficiency with AI-powered workflows. Automate claims processing, extract data and route to various approval tracks — all within Google tools your team is already using.
How Zenphi Helps To Process Claims Faster
Zenphi harnesses advanced OCR (Optical Character Recognition) and AI-powered technologies to extract relevant information from various documents including claim forms, medical records, photos, handwritten police reports, invoices, and other supporting documents. Key details are captured and cross-referenced against your CRM or other "source of truth" to pull the claimant's policy tier and history.
With Zenphi IDP, You Can:
Process claims in real-time
Keep your team and your customers happy with faster claim adjudication and quicker payouts for policyholders.
Boost accuracy
Automatically cross-verify the information extracted from different documents to ensure accuracy and consistency, reducing the risk of processing incorrect or fraudulent claims.
Save time
Refocus your team on higher value tasks by minimizing their time spent on manual data entry or verification processes, and correcting mistakes introduced through human error.
Improve fraud detection
Harness IDP to flag suspicious claims based on predefined patterns or anomalies in the data received.
Boost efficiency & reduce costs
Reduce the need for manual labor and paper-based processes, leading to potentially significant cost savings and increased operational efficiency.
Enhance the customer experience
Ensure faster and more accurate claims processing to improve customer satisfaction, as policyholders receive timely and fair claim settlements.
What Sets Zenphi Apart
AI Where It Counts
Use AI to extract data and classify FNOLs/claims based on high-risk keywords or intention.
Google Workspace
Works directly inside the Gmail and Drive folders your team already uses daily.
White-Glove Build
We handle the "heavy lifting" by building your high-priority workflows for you at no extra cost.
All Essential Features of an AI-Powered Tool For Claims Processing
Zenphi combines AI-driven intelligence with no-code automation to optimize your operations, while seamlessly integrating AI capabilities into workflows to ensure efficiency, scalability, and ease of use.
Google Workspace Native
Process FNOLs directly from Gmail email arrivals, Google Form submissions, or files dropped on your Google Drive. No learning curve for team members!
Data Extraction Built-In
Extract data from handwritten reports, medical records, photos and more.
ZAIA — AI Workflow Assistant
No technical team needed! Describe a workflow (e.g., "extract data from all emails arriving in [email protected]") in plain English, and ZAIA builds it for you.
Complex Routing Logic
Process claims through different protocols based on the emergency level detected automatically by AI.
7-Day Rapid Deployment
Our no-code visual designer and "White-Glove" build service ensure your first high-priority workflow is live and running in just 7 days.
Flat Pricing
Flat pricing ensures you can process 1,000+ submissions during spikes without worrying about per-run costs.
Human Support, Always Live
While other platforms push you through chatbots and endless loops before reaching a real person, Zenphi takes a different approach. Our Customer Success team is always live — no bots, no scripted responses, no wasted time. Every support request is handled directly by a human expert who understands your workflows and can give you a hand with them quickly.
Even though Zenphi is an AI enablement platform, we believe some things should never be automated — like the way we support our customers.
Talk to usHow An Insurance Agency Recaptured 250 Hours/Month By Automating Claims Processing
A regional insurance agency was drowning in manual claims intake — reading every submission, keying data by hand, and chasing approvals over email. After automating the process with Zenphi, they recaptured 250 hours of team time every month, without adding headcount.
- The exact claims intake workflow, step by step
- Before/after time breakdown per claim
- Where AI was used — and where it wasn't
Get the full case study
See How AI-Powered Claims Processing Can Transform Your Operations
Zenphi makes AI practical. Automate data extraction, categorization, approvals and document workflows — all using Google tools that your team is already familiar with.
See how other leaders do it
We share best practices! Use this meeting to see how we helped other agencies automate claims processing.
Understand pricing
Zenphi offers flat, operation-based pricing that scales with your workflows — not per seat.
Use case walkthrough
During the call, we'll evaluate your use case and provide tailored guidance on how Zenphi can address your requirements.
Insurance Claims Processing — Frequently Asked Questions
Do we need a new system to run Zenphi?
No. Zenphi connects directly to your existing tools — especially Google Workspace — so you don't need to rip and replace.
Can Zenphi handle integrations beyond Google?
Yes. Zenphi connects with hundreds of apps and systems, so you can easily pass data from claims you receive via Gmail email to CRM and other systems.
Do I need AI to extract data from FNOLs?
Yes, this is what data extraction is built upon. However, all AI usage is already included in your Zenphi subscription. You don't need to purchase ChatGPT or Gemini subscriptions separately — all the AI you need to process your claims and extract data is already within Zenphi.
How secure is it to use AI in workflows with Zenphi?
Very secure. Zenphi is built with enterprise-grade security, follows strict compliance standards, and is officially vetted by Google. Zenphi is available on Google Cloud Marketplace — meaning you can be billed by Google directly for Zenphi's automation.