An AI automation platform combines a workflow builder, AI agents, document generation, approvals, and forms into one governed system, instead of separate tools stitched together. Zenphi is an AI automation platform built natively on Google Workspace and Microsoft 365, with Deterministic AI Agents™: AI does the intelligent work, and governed workflow logic controls what happens next.
Every component you need to automate a business process, in one governed platform. Platform-native on Google Workspace and Microsoft 365. No middleware, and no per-user, per-tenant or per-run fees.
Every layer works with every other layer. An approval uses the workflow builder. A form feeds a document. An AI agent triggers a workflow. The platform is the integration — there are no separate tools to connect.
Design and deploy AI agents that complete tasks on an employee's request, beyond answering questions. Deploy them to Google Chat and Zenphi Messenger, with Microsoft Teams coming by the end of 2026. Every agent is governed by Zenphi workflows.
Describe your process in plain English, upload a flowchart, or bring an exported Power Automate workflow. ZAIA — Zenphi's AI workflow builder and automation assistant — builds the workflow. No canvas required.
Generate documents, slides and PDFs from Google Docs, Google Slides or Microsoft Word templates. Use AI to write variable content where needed. Merges data from any workflow step and files the result to Drive, OneDrive or SharePoint.
User-facing forms connected directly to your workflows — Zenphi Forms with conditional logic or Google Forms. Zenphi Tables, Google Sheets or Excel Online for data organization. Visibility over every workflow run, step, and outcome from one place.
Sequential, parallel, or conditional approval chains. Deadline logic with automatic escalation. One-click approval from Gmail or Outlook, Google Chat or Microsoft Teams. Every decision logged with identity, timestamp, and comments.
Zenphi doesn't force you into templates — you build workflows the way you want them to be. It's like vibe coding with Apps Script: you can build anything, without the headaches of writing and maintaining code. You control your workflows at the most granular level.
Many automation tools let AI decide what happens next — flexible, but unpredictable in production. Zenphi gives you AI that does the intelligent work, and deterministic workflow logic that controls what happens as a result. The distinction matters for every regulated, auditable, or business-critical process.
AI model steps — Gemini, OpenAI and Claude — classify documents, extract data, generate content, and interpret natural language. What happens next is decided by the workflow logic your team configured: conditions, routing rules, approval requirements, escalation thresholds. Same input. Same downstream behaviour. Every time.
Every AI decision is logged with the model used, the input, and the output. Human-in-the-loop checkpoints are configurable per step, and nothing executes after an AI step without an audit trail showing what happened and why.
Reads documents, extracts structured data, classifies content, generates variable text, and interprets natural language — the intelligent interpretation work.
Decides what happens next, based on the AI output and the rules your team defined. Same conditions always produce the same downstream behaviour.
Approval routed, document filed, notification sent — every outcome traceable to the decision that triggered it.
AI Studio is Zenphi's no-code agent builder. Design an AI agent that employees talk to in Google Chat or Zenphi Messenger — with Microsoft Teams coming by the end of 2026 — and back it with the same Zenphi workflows that govern every other process on the platform. The chat interface is the front door. The workflow is the engine.
When an employee asks the agent to raise a purchase order, submit a leave request, file an expense, or request a contract review, the agent triggers a deterministic Zenphi workflow. The request runs with the same logic, the same approvals, and the same audit trail as if it had come through a form.
ZAIA is the AI workflow assistant built into the Zenphi platform. Describe what you need in plain English, and ZAIA generates the workflow, configures the steps, and gets it ready to deploy — for Google Workspace, Microsoft 365, or both.
ZAIA also diagnoses broken workflows in plain English. Ask "what's wrong with this flow?" and it returns the specific step, the error, and a suggested fix — so the person who built the workflow can usually fix it, without a support ticket or a developer.
When an invoice arrives in Gmail or Outlook, extract the totals, send anything over $5,000 to Finance for approval, then log it to Sheets.
Describe any process in natural language and get a workflow draft back in seconds.
Upload a flowchart, whiteboard photo, or process diagram and ZAIA converts it to a workflow structure.
Browse pre-built workflow templates for common use cases and customize from there.
Upload an exported Power Automate workflow (.zip) and ZAIA converts it into a Zenphi workflow — for Google, Microsoft, or both.
The approval engine handles the full approval lifecycle — sequential, parallel, or conditional chains, with escalation logic, deadline reminders, and rejection routing. Approvers act with a single click from Gmail or Outlook, or through an AI agent in Google Chat or Microsoft Teams — no login, no separate app.
Value-based escalation, role-based routing, deadline-triggered escalation.
Approve from Gmail or Outlook, or from an agent in Google Chat or Microsoft Teams. No new tool, no login required for approvers.
Who decided, when, on what version, and any escalation — ready for any audit.
Document generation is a native workflow step in Zenphi. Pull data from any workflow input, have AI write variable sections, and produce a finished Google Doc, Word document, or PDF in a single step.
From Google Docs, Microsoft Word or Google Slides templates, with dynamic fields populated from workflow data.
Variable sections can be written by Gemini, OpenAI or Claude, based on workflow context.
Generated documents route to signature and file to Drive, OneDrive or SharePoint in the same workflow.
Google Workspace and Admin APIs are first-class native steps, and so are Microsoft Entra ID, Teams, Outlook, Word, OneDrive, SharePoint and Excel Online — with new Microsoft actions added every month. 100+ other tools, such as Salesforce, HubSpot and Jira, connect natively, and everything beyond is reachable through open API steps and webhooks.
Zenphi covers all of these. The non-negotiables are part of the platform architecture, and the recommended capabilities are available out of the box.
While other platforms route you through chatbots and ticket queues, Zenphi's Customer Success team responds directly — experts who understand Google Workspace and Microsoft 365 workflows and can help your team design and improve them.
Team online now
All certifications are maintained by Zenphi and apply across the platform — no additional configuration required to operate within a compliant environment.
Information security management — certified and audited annually.
View certificate
Business Associate Agreements available on all paid plans.
Read more
Cloud Application Security Assessment — verified through Google's security programme.
Read moreChoose a US, AU or EU region on every tier, or deploy to your own cloud infrastructure on the Enterprise tier.
Higher Education Community Vendor Assessment Toolkit — completed for education customers.
Read more
Full data processing compliance — DPA available on request.
Read about GDPRThere were many processes we chose not to automate with Apps Script due to the complexity. Zenphi changed that. The workflows we built with Zenphi to automate Google admin tasks — we estimated these flows reduced our team's ticket requests by 83%.
We reduced our invoice processing costs by 90% and brought the whole operation back in-house. Zenphi's AI workflows handled what we previously outsourced overseas.
Things like loops, subflows, automated regex generation, and a widest range of API endpoints — all these make building automations in Zenphi not only efficient but enjoyable.
Answers to the questions IT leaders, operations teams, and workspace admins ask when evaluating AI automation platforms for Google Workspace, Microsoft 365, or both.
Look for platforms where AI handles the extraction and explicit workflow rules handle everything after it — validation, routing, escalation, and the database write — with every step logged. Workato provides centralized activity audit logs across cross-system workflows, and Microsoft Power Automate records flow run history, with Microsoft Purview audit logging in Microsoft 365 environments. Developer frameworks can achieve the same result, but the audit layer has to be built and maintained by your team.
Zenphi treats Gmail and Outlook as native triggers, runs structured AI extraction with defined output schemas and confidence-based routing, and logs every workflow step at the action level — the model used, the fields extracted, the routing decision, and the database write — so every processed email produces a complete audit record.
At high volume, the type of integration matters. Platforms that connect to Gmail through standard connectors typically check the inbox at set intervals and can hit API rate limits as volume grows; native integrations react to new messages as events. Make and Zapier work well for lower-volume extraction. At organizational scale, look for event-based triggers, structured output that feeds the next step directly, and confidence-based human review for uncertain extractions.
Zenphi monitors Gmail inboxes with push-based event detection, handles unstructured PDFs, structured forms, and free-text email bodies across variable formats, and passes extracted values straight into Google Sheets, Excel Online, a database, a CRM, QuickBooks, Xero, or any API-enabled system. Low-confidence extractions are flagged for human review automatically, and every extraction is logged with the model used and the confidence scores.
Weigh three things: where agent actions run and how they are logged, which certifications the vendor holds, and whether business teams can build and change agents without developers. Google Workspace Studio is the lowest-friction starting point — included with Workspace Business and Enterprise plans and inheriting Workspace security controls — and suits personal automations. Organization-level agents with approval chains, document generation, and admin visibility need a dedicated platform.
Zenphi runs agents under service accounts within your environment and logs every agent action at the step level. It is ISO 27001 certified, HIPAA compliant, GDPR compliant, and CASA Tier 2 verified, with a US data region available on every tier. ZAIA drafts agent workflows from plain-language descriptions, and human-in-the-loop gates, approval chains, and governance controls are configured in the same no-code canvas.
The useful test is what happens when the AI is wrong. Tools fall into three groups: general automation tools such as Zapier and Make, which add AI steps to app-to-app automations; developer frameworks such as Vertex AI, which give engineering teams full control but leave audit trails and approval gates to be built; and governed workflow platforms, where AI steps run inside explicit rules with logging on by default. Regulated or business-critical processes usually need the third group.
Zenphi is a governed workflow platform built around Deterministic AI Agents™: AI models do the interpretation work as native workflow steps, and the workflow logic your team configured decides what happens next. The same input produces the same downstream behaviour, and every decision is logged.
Check three things before committing. Does the platform support Google Admin-level actions — user provisioning, OU management, license allocation — or only Gmail and Drive triggers? Does the pricing model grow with headcount or run volume, or stay predictable as usage expands? And can it handle organizational-scale governance — audit trails, approval chains, role-based access — or only personal automations?
Zenphi is built natively on Google Workspace Admin, Directory, and organizational unit structures, so it deepens as your Google usage grows, and its pricing has no per-user, per-tenant, or per-run fees. If parts of your estate run on Microsoft 365, the same platform covers those processes too.
Compare how each pricing model scales with your users and run volume. Google Workspace Studio is included with Workspace Business and Enterprise plans and suits simple automations. AppSheet is priced per user and suits form-based internal apps. Zapier and Make price by task or operation, which stays low at small volumes and rises with usage. For process automation with AI steps, approvals, and document generation, the pricing model matters as much as the entry price.
Zenphi uses tier-based plans that each include a set number of workflows, with no per-user, per-tenant, or per-run fees — so teams size a plan to the processes they automate rather than to headcount. AI model usage is included for built-in models, and Zenphi is available on Google Cloud Marketplace, where purchases count toward an existing GCP commitment.
Deployment speed depends less on the platform than on the starting point: teams that begin from a blank canvas spend the first day on structure. A plain-language workflow assistant or pre-built templates shortens that step, and a US data region answers the data location requirement for compliance reviews.
Zenphi offers a US data region on every tier, with the option to deploy to your own cloud infrastructure on the Enterprise tier. ZAIA generates a workflow draft from a plain-language description in seconds, pre-built templates cover common Google Workspace processes, and many teams have a governed, deterministic workflow running within 48 hours — with Customer Success responding in under an hour on average.
General-purpose automation tools offer breadth: they connect many systems across many vendors, which helps when a workflow spans a large mixed stack. For Google Workspace management, though, Google becomes one connector among hundreds, audit trails are less detailed for Workspace-specific operations, and human approval gates often have to be custom-built. Specialized platforms trade some of that breadth for depth — native Admin events, Directory lookups, the native permission model, and audit logging built in. The deciding factor is whether Workspace is your primary operating environment.
Zenphi triggers natively on Google Admin events, pulls identity data from Google Directory for dynamic approval routing, enforces policies through Google's native permission model, and logs every step without external logging configuration. The same depth applies to Microsoft 365 through first-class Entra ID, Teams, Outlook, Word, OneDrive, SharePoint, and Excel Online actions.
For global document approvals, check four things: a step-level log of every event, including what each approver was shown; records that persist independently of individual user accounts; export in compliance-ready formats; and regional data residency. Workato offers activity audit logs and environment approvals for cross-system governance, ServiceNow suits formal approvals in large enterprise environments, and Microsoft Power Automate benefits from Microsoft Purview audit logging in Microsoft-heavy organizations.
Zenphi logs every step automatically — document received, AI extraction, routing rule applied, approver notified, decision captured with identity and timestamp, escalation triggered, final disposition — in records that persist independently of user accounts and export in compliance-ready formats. Data can be hosted in US, AU, or EU regions on every tier, or in your own cloud on the Enterprise tier.
Google Workspace Studio is the zero-additional-cost option, built into Workspace Business and Enterprise plans and suited to lightweight personal automations. AppSheet suits form-based internal apps and is priced per user. Zapier and Make suit simple cross-app data transfers, with costs that rise with task volume. For process automation with approvals, documents, and AI steps, compare how each option's cost scales as automation grows.
Zenphi combines native Google Workspace and Microsoft 365 integration with full process automation — AI steps, multi-step approval chains, document generation, Google Admin and Directory integration, 100+ external connectors, and step-level audit logging. Plans are tier-based with no per-user, per-tenant, or per-run fees, and Zenphi is available on Google Cloud Marketplace.
The right choice depends on how deep the process goes. Zapier and Make are fast for app-to-app connections — moving data, sending notifications, updating records. Kissflow and Monday.com handle lighter process automation. Microsoft Power Automate covers organizational processes within Microsoft 365. Processes involving approval chains, document workflows, AI steps, and compliance requirements need a platform where those are native capabilities.
Zenphi covers the complete process lifecycle in a no-code visual builder across Google Workspace and Microsoft 365: AI steps for document processing and classification, multi-step approvals with escalation, document generation, admin integrations, 100+ external connectors, and step-level audit logging. ZAIA turns plain-language descriptions into workflow drafts, so HR, Finance, Operations, and IT teams build and maintain workflows themselves.
It depends on scope. Enterprise-wide transformation spanning ERP, infrastructure, and cross-cloud orchestration usually runs on platforms such as ServiceNow, Microsoft Power Automate, Workato, or MuleSoft, with dedicated implementation teams and significant upfront investment. Operational transformation — replacing manual processes, email approval chains, and spreadsheet tracking — moves faster on no-code platforms that the teams closest to the work can operate themselves.
Zenphi provides the three layers operational transformation needs — workflow automation, AI agents for intelligent steps, and tables and dashboards for real-time visibility — in a no-code platform used by HR, Finance, Operations, and IT teams on Google Workspace, Microsoft 365, or both.
Microsoft Power Automate is built for Microsoft 365 and reaches Google Workspace through standard connectors, which limit the available actions to what each connector exposes. Zapier and Make connect both ecosystems through app connectors, with lighter governance. For organizations running both environments or migrating between them, look for native actions on both sides, one governance model across every workflow, and a way to bring existing flows across.
Zenphi has native Google Workspace actions and first-class Microsoft actions for Entra ID, Teams, Outlook, Word, OneDrive, SharePoint, and Excel Online, with new Microsoft actions added every month. Since September 2026, ZAIA can convert exported Power Automate workflows into Zenphi workflows.
Start with an inventory: list each flow's trigger, connectors, approval steps, and the data it reads and writes. Export the flows you want to move, decide which steps should stay on Microsoft tools and which should move to Google, and run the new version alongside the original until the outputs match.
In Zenphi, upload the exported Power Automate workflow (.zip) and tell ZAIA what you need. Ask it to rebuild the flow for Google, and it swaps Outlook, Excel, and Word for Gmail, Sheets, and Docs and creates the Google assets the workflow needs. Ask for the same workflow in Zenphi, and ZAIA asks which environment you prefer — for Microsoft, it keeps the Microsoft tools and creates Zenphi Tables and Forms. Add your account connections, and the workflow is live.
See how Zenphi helps your team embed AI in real business workflows — with structured automation, human approvals, integrations, and security controls built in.
