Enable Seamless IT Process Automation

Reduce your team’s backlog with effective IT process automation.

Deliver Better Customer Service

Respond faster and expedite service requests to deliver higher quality service to customers.

Greater Efficiency

By automating frequent repetitive tasks, IT can focus on more mission-critical tasks rather than time-consuming menial ones.

Automate your IT processes in a matter of hours

Drastically decrease time to market for your IT solutions by leveraging the most powerful yet easy-to-use IT process automation platform.

Do more with Google Workspace through automation

Leverage your existing investment in Google Workspace and achieve greater efficiency with zenphi IT workflow automation.

Minimize Repetitive Manual Tasks Across All IT Workflows

On top of the strategic projects, IT’s ever-growing backlog of requests from other departments means that you need a modern, sophisticated, easy-to-use tool to support your business operation. With zenphi’s no-code IT operations automation solution, you can automate any process from simple mundane tasks to sophisticated workflows in a matter of hours – not days. You focus on the process and leave deployment, infrastructure management, scaling, and security to zenphi.

IT Service Desk Request

Automate your IT service desk request process to standardize inputs from requesters, control priorities, track communication, and gain insight into what’s happening in a single place. Put the whole process on autopilot, monitor ticket status through dashboards, free up your IT resources and provide a better service.

Employee’s IT Asset Management

Easily automate your IT asset management workflow end to end. Enable employees to request IT devices through a form, keep track of the device delivery and any communication required, and keep an inventory of asset allocation all within zenphi.

Office Access Requests — Remote Work

Streamline the process for employees to request access to the office. Get approval from their managers, followed by an approval from HR, and visualize all the information using dashboards to control and monitor who is accessing the office.

IT Requests — Remote Work

With many employees working remotely, it’s more important than ever to digitize your processes and keep communication flowing. Standardize how you collect the information required for remote work requests while maintaining full visibility of the IT team’s deliveries. Improve collaboration across teams and stakeholders with automated emails and alerts. Establish full visibility and control over new tickets and transform manual tasks from legacy systems into a modern automated workflow.

Third Party Software Package Management

Automate the process of gaining approval to use a third party component in your software product. Keep an up-to-date registry of the approved components and their versions, and and automatically notify component users if a vulnerability is found. Development teams use third party components in their code more than ever, but with it comes the risk of security issues. Due to this and some regularity requirements, companies need to keep a list of third party components used in their software products so that if a vulnerability is found in a specific package, the system can automatically notify the teams using it.

IT Incident Management

Automate the process of IT incident management, from reporting until it’s resolved. Organize tasks and priorities across your IT team, keep track of incidents and get insights into incidents across your company. You can also create KPI dashboards for your IT team and monitor their response time.

Google Workspace License Management

Automatically identify inactive users in your Google Workspace account, export them as a list to review, and revoke Google Workspace licenses for the approved users.

We'll help you get started

Are you new to automation or wanting advice on the best way to set up your workflows? 

Our dedicated Customer Success team and network of implementation partners ensure you’re never alone when it comes to understanding how to make the most of your IT operations automation opportunities.

Simply sign up for a trial and book in a free, no-obligation call with one of our friendly Automation Experts. We’ll help you get set up at no cost, and work with you to build your first automation.