[Google Cloud Report] The ROI If AI In 2025 — Where AI Is Delivering the Most Value To Companies Like Yours

AI WORKFLOWS FOR RETAIL, WHOLESALE & HOSPITALITY

AI-Powered Automation for High-Volume, Customer-Centric Operations.

From order management to customer experience, Zenphi helps retail, wholesale, and hospitality teams embed AI into daily workflows. Automate repetitive processes, eliminate bottlenecks, and gain real-time visibility — without adding new systems or coding skills.
Daily Harvest
GFS
Wiher
Socar
Sea6
Anywise

WHY RETAIL, WHOLESALE & HOSPITALITY LEADERS CHOOSE ZENPHI

Deliver Great Experiences at Scale

Automate order intake, approvals, and guest or customer communications so your teams can focus on people, not paperwork.

Turn Data Into Decisions

AI-powered automations extract, classify, and route information from receipts, bookings, invoices, and feedback — reducing manual errors and speeding up turnaround.

Scale Without Complexity

Whether you’re managing dozens of stores, thousands of SKUs, or multiple hotel locations, Zenphi scales with you. Start small, prove value fast, and expand confidently.

What Sets Zenphi Apart

AI Where It Counts
Use AI to classify, summarize, suggest actions — and bring humans in the loop when needed. Automation handles the tedious parts, people stay in control.
Google Workspace
Automate directly within Google Workspace tools — Gmail, Drive, Forms, and Admin tools your teams already use — no workarounds required.
End-To-End Automation
Zenphi allows your team to link every step — from intake to approval to reporting — in one smooth end-to-end automation.

Key Use Cases for AI-Powered Workflow Automation in Retail, Wholesale & Hospitality

Wholesale

Order & Invoice Processing

Use AI-powered automation to extract order data, match invoices to POs, and flag discrepancies instantly.

Retail

Customer Feedback Analysis

Run a workflow that automatically captures reviews, classifies sentiment, and triggers alerts or corrective actions.

Wholesale

Partner & Vendor Onboarding

Benefit from a workflow that collects documents, verifies compliance, and completes approvals with AI checks.

IT Ops

Onboarding & Offboarding Staff In Google Workspace

Automatically provision or revoke Gmail, Drive, and calendar access when employees or contractors join or leave — with full audit trails and compliance checks.

Legal

Contract & SLA Monitoring

Extract key dates, obligations, and terms from contracts. Get automated alerts before deadlines or SLA breaches.

Security

Email & Drive Policy Enforcement

Launch AI-powered workflows to monitor for policy violations (e.g., file sharing outside the org, unapproved email signatures) and trigger corrective actions or security alerts instantly.

HR

Staff Scheduling & Training Compliance

Automate scheduling, track completion of training modules, and ensure compliance across locations.

Support

Incident & Service Request Reporting

Use AI workflow that categorizes service issues, escalates urgent requests, and routes them to the right team.

Hospitality

Guest Booking & Reservation Management

Automate intake from Google Forms or Gmail emails, sync data to Google Calendar and send confirmations.

All Essential Features of an AI-Powered Automation Tool You've Been Looking For

Zenphi combines AI-driven intelligence with no-code automation to optimize operations across departments, while seamlessly integrating AI capabilities into business workflows to ensure efficiency, scalability, and ease of use.
Native Google Workspace Actions
AI Model Integration
Human-in-the-Loop Controls
Zenphi AI Assistant
Secure & Compliant by Design
End-to-End Workflow Builder

Human Support, Always Live

While other platforms push you through chatbots and endless loops before reaching a real person, Zenphi takes a different approach. Our Customer Success team is always live — no bots, no scripted responses, no wasted time. Every support request is handled directly by a human expert who understands your workflows and can give you hand with them quickly.

Even though Zenphi is an AI enablement platform, we believe some things should never be automated — like the way we support our customers. 

CASE STUDY IN RETAIL & WHOLESALE

Gordon Food Service Automating Google Admin & Security Tasks With Zenphi

Learn how the Gordon Food Service's IT Team reduced support tickets by 83% and strengthened Google Workspace security.
See How AI-Powered Workflows Can Transform Retail, Wholesale & Hospitality Operations
Zenphi makes AI practical for customer-centric industries. Automate the repetitive, connect the dots across systems, and keep your teams focused on what matters — serving customers and driving growth.
  • See how other leaders do it

    Learn how peers in retail, wholesale and hospitality are embedding AI into their business processes and operational workflows.

  • Understand pricing

    Zenphi offers flat, operation-based pricing that scales with your workflows — not per seat.

FAQ

No. Zenphi connects directly to your existing tools — especially Google Workspace — so you don’t need to rip and replace.

But when it comes to embedding AI into your workflows, Zenphi doesn’t lock you in. You can connect to the AI models you trust — Gemini, OpenAI  and more — and decide where and how they’re used (e.g., classifying risks, summarizing logs, or drafting notifications).

Yes. Zenphi connects with hundreds of apps and systems, so you can tie together finance, procurement, logistics, and compliance processes seamlessly.

ZAIA (Zenphi AI Assistant) is your AI Workflow Builder.  It lets you describe a workflow in plain English, and automatically builds it for you — saving setup time and lowering IT dependence.

 

Zenphi customers have reported the following range of outcomes after 2 weeks of using Zenphi: 

  • Process supplier invoices 6× faster

  • Hundreds of hours saved on vendor onboarding & compliance checks

  • Cut manual data entry errors by over 80%

  • Same-day processing for POs, contracts, and approvals.

Yes. Zenphi is available directly on Google Cloud Marketplace, which means your subscription can be billed through Google — simplifying procurement and invoicing.

Even better, if your organization has an existing Google Cloud spend commitment, your Zenphi purchase can draw down on that commit, helping you maximize the value of your current budget. Visit our listing page or read more here

Zapier is useful for simple point-to-point integrations, like moving data between two apps. But supply chain and logistics workflows often require more — document processing, multi-step approvals, compliance tracking, and human oversight. That’s why Zenphi stands apart as a great Zapier alternative for supply chain teams.

With Zenphi, you can:

  • Automate end-to-end workflows, not just app-to-app connections

  • Use AI to extract data from invoices, shipment docs, and contracts — not possible in Zapier alone

  • Keep humans in the loop for approvals and escalations where judgment matters

  • Run automations directly in Google Workspace, where most logistics teams already operate

  • Scale with flat, operation-based pricing, instead of paying per seat or per integration step

In short, Zapier is great for quick fixes — Zenphi is built for running your core supply chain processes with AI, compliance, and scale in mind.

Make is great for connecting apps with simple triggers and actions. But retail, wholesale, and hospitality workflows often require more — multi-step approvals, AI-powered document handling, incident escalation, and compliance tracking. Zenphi, as a valid Make alternative, goes beyond integrations to deliver end-to-end workflow automation with built-in AI, human-in-the-loop controls, and Google Workspace Admin actions. That means fewer workarounds, faster time-to-value, and the ability to run your core business processes, not just data transfers.

GAM is a powerful command-line tool, but it’s not designed for automation across departments. Zenphi brings Google Workspace Admin actions into no-code workflows that anyone can use — not just IT. For example, HR can trigger user provisioning during onboarding, Finance can revoke accounts when vendors offboard, and Operations can enforce Drive and Gmail policies automatically. Zenphi  extends IT Operations automations into business-ready, cross-department workflows with reporting, approvals, and AI built in.