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From Hype to Impact: How Real Teams Are Embedding AI Into Their Workflows | Zenphi Webinar
AI workflow automation webinar

From Hype to Impact: How Real Teams Are Embedding AI Into Their Workflows

  • Operational AI workflows
  • Real customer use cases
  • Expert and peer perspectives

Hear from business leaders, automation practitioners, and AI experts who have moved beyond experimentation and embedded AI into everyday operational workflows. The session combines expert opinion, peer insight, and practical examples from teams using Zenphi in Google Workspace.

Beyond AI pilots

The hard part isn’t trying AI. It’s making AI part of how work gets done.

Many teams can demonstrate an AI tool or run a promising pilot. The challenge is moving from isolated experimentation to a repeatable process that produces a useful business outcome.

That usually means integrating AI into the workflow around the task: the information coming in, the systems involved, the decisions people still need to make, and the actions that happen after the AI step.

This webinar looks at that operational layer through the experience of teams already using AI in business workflows rather than treating it as a standalone productivity tool.

  • Document handling and processing
  • Customer-service triage
  • Employee and customer onboarding
  • Invoice and procurement workflows
  • Compliance-sensitive processes
  • AI adoption by non-technical teams
What you’ll learn

What separates useful AI automation from another isolated experiment

The webinar focuses on the operational choices that help teams turn AI into repeatable business workflows.

01

Why most AI projects fail to deliver — and how to build AI into real workflows instead

Explore why teams struggle to scale beyond one-off tools and pilots, and why integration into existing processes is critical to achieving repeatable outcomes.

02

Real-world AI use cases that improve accuracy, speed, and compliance

See examples from education, healthcare, and procurement, including document handling, customer-service triage, onboarding, and other high-impact processes.

03

How to get started without a six-month rollout

Learn how teams can test, validate, and scale AI-powered automations without custom code or a long implementation cycle.

Agenda

Four perspectives on moving AI from talk to operational use

The session combines a market view, a leadership perspective, a practitioner story, and practical automation examples.

01

The Gap Between AI Hype and Real Impact

Ryan Duguid explains why businesses struggle to operationalize AI and what is needed to make it stick.

02

AI Workflow Automation — Leadership View

Josh Cohen discusses leadership signals, ROI thinking, risk management, and where he sees AI scaling next.

03

AI Adoption by Non-Technical Users

Matt Kaufman shares how his team built onboarding workflows without a dedicated IT department.

04

From Talk to Actionable Templates

See AI-powered automation patterns in Zenphi that teams can adapt to multiple business processes.

Watch the webinar

See how real teams are putting AI into operational workflows

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Speakers

Four views on what AI adoption looks like in practice

Ryan Duguid

Ryan Duguid

Investor in AI & No-Code Platforms

With years of experience advising and investing in enterprise technology, Ryan brings a macro view of the AI landscape — what is hype, what is real, and how companies can close the gap between experimentation and operational success.

Josh Cohen

Josh Cohen

President, Tavezio · former H&H Purchasing

As a business leader in procurement and logistics, Josh shares first-hand experience embedding AI into core operations, transforming invoice processing, and navigating leadership decisions around automation ROI and risk.

Matt Kaufman

Matt Kaufman

Director & Automation Champion, Camp Ramaquois

Matt is an advocate for efficiency and safety who shows how non-technical teams can use automation and AI to modernize processes, streamline compliance, and save time without disrupting people-first operations.

Fernanda Lopez

Fernanda Lopez

Customer Success Engineer, Zenphi

Fernanda is a Customer Success Engineer with more than nine years of experience in technology. At Zenphi, she works directly with customers to design automation solutions around their operational requirements.

Ready to automate?

Bring us a messy process. Leave with a blueprint for automation.

Book a short call, walk us through one process that is too manual, fragmented, or difficult to manage, and we’ll show you how it could be automated with Zenphi.

No preparation needed — just bring the process you want to fix.