The right approver isn’t always the same person.
One request needs the employee’s manager. Another needs their manager’s manager or a head of another location. Static approver lists quickly lead back to manual emails.
Approval workflow software · Fully customizable
Approved shouldn't mean another manual task.
Your approval process has exceptions. A rigid template shouldn't force your team back into email. Build every decision, handoff, reminder, escalation and rework loop around how your business actually operates — without code.
Build my approval workflow — free 30-minute working session · Keep your workflow · No subscription required
- Unlimited approvers & requesters
- No per-run fees on paid plans
- Fully custom approval chains
ONE REQUEST. YOUR APPROVAL RULES. Designed in Zenphi
Approval request received Requester and context captured
Find the required approvers DYNAMIC ROUTING
MANAGER ROUTEManager or manager’s managerDetermined from directory data
OTHER LOCATIONHead of another locationDetermined from your workflow rules
↺Approvers disagree?Apply your defined decision rule
↗Task expired?Reject, approve, or reroute
No side emails. No forgotten exceptions. It's all part of the flow.
Trusted by teams at
The problem with approval templates
The moment your process gets complicated, the manual work comes back.
A manager can approve one request. Another needs their manager’s manager. A third goes to the head of a different location. When a rigid tool can’t follow your organization, someone has to find the right approver and forward the request manually.
An expired task needs your policy, not a default.
Some requests should be rejected on expiry. Others should be approved automatically or routed to another person. Fixed escalation paths cannot cover every policy.
One person says yes. Another says no.
Should one approval be enough? Does everyone need to agree? Or does a dynamically selected group need to approve? These decisions shouldn’t require manual coordination.
The approval is automated. The approval process isn't.
Built for the way you actually work
Every rule. Every exception. One workflow.
Zenphi gives you control of the approval chain — instead of asking you to fit your organization into a predefined sequence.
Any approval sequence
Combine sequential, parallel and conditional approvals. Define whether one, all, or a specified number of dynamically selected approvers must approve.
The right person, automatically
Identify approvers dynamically using Google Directory, Microsoft Entra ID, any connected database, or outputs from previous workflow steps. Route requests without static email lists.
Rejections aren't dead ends
Add custom outcomes, comments, correction rounds, resubmissions and loops — within the same workflow if needed.
Escalation on your terms
When a task expires, automatically reject, approve, route to another person, or trigger any other configured workflow path. Set reminders and handle exceptions your way.
More than approval steps
Build your rules with us →After sign-off, Zenphi can continue with native application actions or APIs where available — without requiring the approval logic to end there.
Pricing without the penalties
More approvals shouldn't mean more software fees.
Pay for the workflows you automate, not how many people approve or how often a paid workflow runs.
Approvers and requesters
No per-user fees for internal or external participants. Only workflow designers need accounts.
Workflow runs on paid plans
No execution-based pricing as your approval volume grows.
Per workflow, from
Flexible workflow-based pricing tiers and packages.
Start small, then automate approval processes across Finance, HR, IT and Operations in one subscription.See what fits your process
Across your organization
One approval platform. Different teams. Their own rules.
A document review should not follow the same rules as an access request or an expense claim. Build each the way it needs to work.
Invoice and purchase approvals
Route by purchase value, require parallel sign-offs, and send invoice exceptions back for clarification.
Leave and employee requests
Use manager lookups, leave policy checks, automated reminders and corrections before approval.
Access request approvals
Use dynamic approvals for access requests, then perform supported access actions after authorization.
Documents, contracts, and vendors
Set sequential and parallel reviews, collect comments, loop back for edits and preserve the decision history.
Customer outcomes
Real processes. Measurable impact.
Customers use Zenphi to remove manual work across invoice processing, access workflows and other business operations.
“Previously we were forced to outsource our invoice verification process overseas, but with Zenphi, we were not only able to bring it back in-house, we reduced our costs and decreased our processing time significantly.”
“Thanks to Zenphi, our compliance and data security protocols have improved by 100%. We are also saving now up to 40-50 hours per workflow, completely eliminating the need for manual intervention in some processes.”
Questions about Zenphi
Everything you need to know before you start
Can Zenphi support our approval rules, even when they change?
Yes. Combine sequential, parallel and conditional approvals; identify the right approvers dynamically; and decide whether one, all, or a specified number of participants must approve. Define custom outcomes, correction loops, reminders, expiration and escalation.
Can we route approvals to different people based on request details?
Yes. Zenphi can identify approvers dynamically using Google Directory, Microsoft Entra ID, a connected database, or values collected during earlier workflow steps. Route to a requester’s manager, their manager’s manager, a responsible person in another location, or anyone identified by your rules.
What if an approver rejects a request, asks for changes or is unavailable?
You decide what happens. A request can return for corrections, start another approval round within the same workflow, or follow a custom escalation. On expiration, Zenphi can reject, approve automatically, reroute to someone else, or perform another configured action.
Does Zenphi charge per approver or request?
No per-approver or per-requester licenses are needed: internal and external participants can take part without Zenphi accounts. Only workflow designers need accounts. On applicable paid plans, Zenphi does not charge per workflow run.
What does pricing start at?
Zenphi offers workflow-based packages and tiers, with per-workflow pricing starting as low as $50 per month.
Do external approvers need a Zenphi account?
No. You can send tasks to external email addresses supplied in the workflow or captured in an earlier step, such as a form. The recipient can participate without a Zenphi account.
Can we use Zenphi outside Google Workspace?
Yes. Approval workflows can be built in different environments. Zenphi also provides Microsoft actions, including Entra ID actions, as well as native integrations and HTTP API connectivity for supported operations.
Can we see approval history and build status dashboards?
Zenphi logs each workflow execution step in its execution history. You can separately configure dashboards using data collected in your workflows, and write that data to Zenphi Tables or supported connected databases.
Can you help us build a workflow during the demo?
Yes. During a free 30-minute working session, our team can help build a workflow around your approval requirements. You can keep the workflow and a copy of its flowchart afterward, with up to 10 free workflow runs per month.
Free 30-minute working session
Bring the messiest approval chain you have. We’ll help you build it.
Show us the extra sign-offs, exceptions, rework loops and escalations that keep ending up in email. In a free 30-minute session, we’ll help turn them into a workflow you can keep.
- Tailored to your requirements — not a canned walkthrough
- Free session; no existing account or subscription needed
- Keep your workflow and use up to 10 free runs per month
Choose a time with our team30 minutes · Free