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Microsoft 365 & Entra ID automation

Microsoft 365 & Entra ID automation for IT teams

Automate user lifecycle, access requests, licences, Teams provisioning and document approvals with 100 named actions across Entra ID, Teams, Outlook, SharePoint, OneDrive, Excel and Word. Approvals and audit trails are built in, ZAIA builds workflows from plain English — or from your exported Power Automate flows — and there are no per-user or per-execution fees. Running Google Workspace too? The same workflow covers both.

  • No credit card needed
  • ISO 27001 certified
  • HIPAA compliant
Document approval · SharePointApproved
Supplier contract — Northline.docxContracts / Approved
View only
  1. TriggerFile added to the Contracts library
  2. SharePointMove to In review — editors become commenters
  3. Parallel approvalLegal and Finance — both required Legal · Teams Finance · Outlook
  4. SharePointMove to Approved — no editing, no commenting
  5. TeamsPost the decision to the Contracts channel
Every decision recorded · no code · no per-user fees
Trusted by IT & operations teams at
Gordon Food Service
Emerson College
Daily Harvest
Campbell University
Lift Schools
Tabby.ai
Action Behavior Centers
NYC Department of Education
NC State University
Microsoft 365 coverage

100 named actions across the Microsoft 365 apps IT runs every day

Every action is a ready-made, no-code workflow step — no custom Graph calls to write or maintain. Combine them with approvals, conditions, AI steps and actions in Google Workspace and 300+ other apps.

Entra ID38 actions
Teams11 actions
Outlook3 actions
Outlook Calendar7 actions
SharePoint16 actions
OneDrive13 actions
Excel Online10 actions
Word2 actions
What IT automates

Microsoft 365 admin work, automated end to end

Joiners, movers and leavers in Entra ID

Create and update users, assign managers, add them to groups and enterprise applications, and assign licences when people join or move. When they leave: disable the account, reset the password, revoke sign-in sessions, remove group memberships, app assignments and licences — and notify the manager in Teams.

Access requests with manager approval

Look up the requester’s manager with Get Manager, ask for approval in Teams or Outlook, then add the user to the right security group or enterprise application. Every request, decision and change is recorded.

Licence management

See what’s assigned with List User Licenses and List Tenant Licenses, assign licences by role or department, and reclaim them on departure or after inactivity.

Teams provisioning

Create teams and channels for new projects or departments, add and remove members, and post updates to the right channel automatically.

Document approval and records

Generate documents from Word templates, route them for approval, control editing while they’re in review, and file the final version to SharePoint or OneDrive.

Recovery and clean-up

Find recently deleted users and groups, restore groups when needed, and run scheduled reviews of group owners, members and application assignments.

Action catalogue

Every Microsoft 365 action, one search away

Filter by app or search for the action you need — from Get Manager and Assign User License to Check Out File, Create Team and Generate Document Using Microsoft Word Template.

100 actions
  • Entra IDFind User
  • Entra IDList Users
  • Entra IDInvite User
  • Entra IDDisable User
  • Entra IDEnable User
  • Entra IDDelete User
  • Entra IDReset User Password
  • Entra IDGet Manager
  • Entra IDAssign Manager
  • Entra IDRemove Manager
  • Entra IDList Direct Reports
  • Entra IDAdd Member to Group
  • Entra IDRemove Member from Group
  • Entra IDAdd Owner to Group
  • Entra IDRemove Owner from Group
  • Entra IDCheck User Group Membership
  • Entra IDList User Groups
  • Entra IDList Transitive User Groups
  • Entra IDFind Group
  • Entra IDList Groups
  • Entra IDList Group Members
  • Entra IDList Transitive Group Members
  • Entra IDList Group Owners
  • Entra IDList Deleted Users
  • Entra IDList Deleted Groups
  • Entra IDRestore Deleted Group
  • Entra IDAssign User License
  • Entra IDRemove User License
  • Entra IDList User Licenses
  • Entra IDList Tenant Licenses
  • Entra IDFind Enterprise Application
  • Entra IDList Enterprise Applications
  • Entra IDAssign User to Enterprise Application
  • Entra IDRemove User from Enterprise Application
  • Entra IDAssign Group to Enterprise Application
  • Entra IDRemove Group from Enterprise Application
  • Entra IDList Enterprise Application Assignments
  • Entra IDList User Application Assignments
  • TeamsCreate Team
  • TeamsUpdate Team
  • TeamsList Teams
  • TeamsCreate Channel
  • TeamsUpdate Channel
  • TeamsList Channels
  • TeamsCreate Chat
  • TeamsList Chats
  • TeamsList Members
  • TeamsRemove Members
  • TeamsPost Message in a Chat or a Channel
  • OutlookSend Email
  • OutlookFind Email
  • OutlookList Emails
  • Outlook CalendarCreate Event
  • Outlook CalendarUpdate Event
  • Outlook CalendarFind Event
  • Outlook CalendarList Events
  • Outlook CalendarList Calendars
  • Outlook CalendarAttach Files to Event
  • Outlook CalendarCancel/Delete Events
  • SharePointUpload File
  • SharePointFind File/Folder
  • SharePointList Files/Folders
  • SharePointCopy File
  • SharePointMove File/Folder
  • SharePointRename File/Folder
  • SharePointDelete File/Folder
  • SharePointCheck Out File
  • SharePointCheck In File
  • SharePointDiscard Check Out File
  • SharePointCreate List Item
  • SharePointUpdate List Item
  • SharePointFind Item
  • SharePointList Items
  • SharePointDelete Items
  • SharePointAdd Attachment
  • OneDriveUpload File
  • OneDriveUpdate File
  • OneDriveDownload File
  • OneDriveConvert File
  • OneDriveCopy File
  • OneDriveCreate Folder
  • OneDriveCreate Share Link
  • OneDriveFind File/Folder
  • OneDriveList Files/Folders
  • OneDriveSearch Files/Folders
  • OneDriveMove File/Folder
  • OneDriveRename File/Folder
  • OneDriveDelete File/Folder
  • Excel OnlineAdd Row
  • Excel OnlineUpdate Row
  • Excel OnlineDelete Rows
  • Excel OnlineList Rows
  • Excel OnlineLookup Row
  • Excel OnlineLookup Rows
  • Excel OnlineCreate Sheet
  • Excel OnlineList Sheets
  • Excel OnlineCreate Table
  • Excel OnlineList Tables
  • WordGenerate Document Using Microsoft Word Template
  • WordMerge Microsoft Word Documents
Triggers

Start Microsoft 365 workflows from wherever the work begins

Multiple triggers for Microsoft 365 workflows — from SharePoint changes and forms to schedules, webhooks, HR systems and the rest of your stack. Whatever starts the process, the workflow can act across Entra ID, Teams, Outlook, SharePoint, OneDrive, Excel and Word.

  • SharePoint document librariesWhen a file is added or changed
  • SharePoint listsWhen a list item is created or updated
  • FormsZenphi Forms and other form tools
  • SchedulesDaily audits, weekly reviews, monthly clean-ups
  • Webhooks and APIsAny system that can call a URL
  • HR systemsA hire, a move or a departure
  • Google WorkspaceGmail, Drive, Forms and Google Admin events
  • 300+ other appsCRM, ticketing, finance and more
Mixed environments

Microsoft 365 and Google Workspace in one workflow

After an acquisition, across subsidiaries or during a migration, many organisations run both. Zenphi has native actions on both sides, so one workflow can span them — with one set of approvals, one audit trail and one place to manage it.

  • Entra ID and Google Admin in the same lifecycle workflow
  • Approvals from Teams, Outlook, Gmail or Google Chat
  • Documents from Word or Google Docs templates, filed to SharePoint, OneDrive or Drive
Zenphi and Power Automate

Already using Power Automate? Here’s where Zenphi fits

Power Automate is the natural starting point for Microsoft 365 automation. IT teams add Zenphi when admin workflows need to be built and changed without specialist skills, run across Microsoft 365 and Google Workspace, or grow without per-user costs. Pricing checked in October 2026.

Power Automate and Zenphi compared
DimensionPower AutomateZenphi
Best forOrganisations standardised on Microsoft 365IT and operations teams running Microsoft 365, Google Workspace, or both
Who builds and changes workflowsMakers in the Power Platform; complex flows often need specialist skillsIT and operations teams, no code — ZAIA builds and updates workflows from plain English
Microsoft 365 admin actionsConnectors for Microsoft 365 and Entra ID100 named actions across Entra ID, Teams, Outlook, Calendar, SharePoint, OneDrive, Excel and Word
Google WorkspaceConnector-basedNative, including Google Admin and Directory
ApprovalsApprovals connectorSequential, parallel and conditional approvals with reminders, escalation and delegation — from Teams, Outlook, Gmail or Google Chat
Moving existing flows—ZAIA rebuilds exported Power Automate flows in Zenphi
How you pay$15 per user per month (Premium) or $150 per bot per month (Process)Per process — no per-user or per-execution fees
Bring your Power Automate flows

Move a Power Automate flow to Zenphi in three steps

  1. 1
    Export the flowIn Power Automate, open My flows, select the flow, then choose Export → Package (.zip).
  2. 2
    Upload it to ZAIADrop the .zip into ZAIA, Zenphi’s AI workflow builder, and tell it whether to keep your Microsoft 365 apps or switch to Google Workspace.
  3. 3
    Review and runZAIA maps every step to a Zenphi action, builds the workflow on the canvas, and validates each action. Connect your accounts and it’s ready to run.
ZAIA
New-request-approval.zipExported from Power Automate · uploaded
Keep Microsoft 365Switch to Google Workspace
Power Automate stepZenphi action
  1. SharePointWhen an item is createdSharePoint Lists trigger
  2. Office 365 UsersGet manager (V2)Entra ID · Get Manager
  3. ApprovalsStart and wait for an approvalApproval in Teams or Outlook
  4. ControlCondition — outcome is ApproveCondition
  5. SharePointUpdate itemSharePoint · Update List Item
  6. TeamsPost message in a chat or channelTeams · Post Message in a Chat or a Channel
  7. Office 365 OutlookSend an email (V2)Outlook · Send Email

Workflow rebuilt · 7 steps · every action validated

Governance and security

Built for admin-level automation

Workflows that change accounts, access and licences need more than a successful run. Every Zenphi workflow includes the controls IT needs to operate it with confidence.

Approvals that can’t be skipped

Explicit approval steps with deadlines, reminders and escalation paths.

A record of every step

Who started it, what ran, who approved, what changed — for every run.

Role-based access

Control who can build, change and run workflows.

Built-in error handling

Retries per step, and a choice to stop the flow or continue — plus escalation paths you design.

Controlled AI

Gemini, OpenAI, Claude or your own models as governed steps, used only where they add value.

Certified

ISO 27001, HIPAA, GDPR and CASA Tier 2, with data in the US, AU or EU — or your own cloud on Enterprise.

Human support

Real people, ready when you need them

Zenphi’s Customer Success team responds directly — workflow experts who understand Microsoft 365 and Google Workspace administration and can help you build, fix and improve your workflows.

  • No chatbots, ever
  • Workflow experts on every conversation
  • <1 h average first response

Team online now


<1 houraverage response time
5.0 ★★★★★support rating
Knowledge base

Microsoft 365 & Entra ID automation — your questions, answered

Which Microsoft 365 apps does Zenphi automate?

Zenphi has 100 named actions across Microsoft Entra ID, Teams, Outlook, Outlook Calendar, SharePoint (document libraries and lists), OneDrive, Excel Online and Word. Workflows can combine them with approvals, conditions, AI steps and actions in Google Workspace and 300+ other apps.

Can Zenphi automate user onboarding and offboarding in Microsoft Entra ID?

Yes. Workflows can create and update users, assign managers, manage group membership and owners, assign and remove licences, and manage enterprise application access. For leavers, they can disable the account, reset the password, revoke sign-in sessions and remove access — then notify the manager in Teams.

Can Zenphi look up a user’s manager in Entra ID?

Yes. Get Manager is a named action, so approval requests can go to the requester’s manager without lookup tables or custom API calls. Assign Manager, Remove Manager and List Direct Reports are available too.

What can start a Microsoft 365 workflow in Zenphi?

Changes in SharePoint document libraries and lists, forms, schedules, webhooks, HR systems, Google Workspace events and 300+ other apps. Any of these can start a workflow that then acts across Microsoft 365.

How does Zenphi compare to Power Automate for IT teams?

Power Automate is the natural choice for organisations standardised on Microsoft 365. Zenphi suits IT teams that want admin workflows built and changed without specialist skills — ZAIA builds them from plain English — with approvals and audit trails built in, native Google Workspace support for mixed estates, and pricing with no per-user or per-execution fees.

Can I move my existing Power Automate flows to Zenphi?

Yes. Export the flow from Power Automate and upload it to ZAIA, Zenphi’s AI workflow builder. ZAIA rebuilds it in Zenphi — keeping your Microsoft 365 apps, or swapping Outlook, Excel and Word for Gmail, Sheets and Docs if you’re moving to Google Workspace.

Can one workflow span Microsoft 365 and Google Workspace?

Yes. A single workflow can start in SharePoint, ask for approval in Teams, generate a document from a Google Docs template and update a user in Google Admin — with one set of approvals and one record of every step. That’s useful after acquisitions, across subsidiaries, and during migrations.

How do approvals work with Teams and Outlook?

Approvers receive the request in Teams or Outlook and respond with one click. Approvals can run in sequence or in parallel, with reminders, escalation to a backup approver, and delegation. During document review, Zenphi can move the file to a review folder where editors become commenters, then to an approved folder where nobody can edit or comment.

Is Zenphi secure enough for Microsoft 365 admin automation?

Zenphi is ISO 27001 certified, HIPAA compliant with a BAA on paid plans, GDPR compliant and CASA Tier 2 verified. You choose where data lives — US, AU or EU on every tier, or your own cloud on the Enterprise tier — and every workflow includes role-based access, approval gates and a step-level audit trail.

Get started today

Automate your Microsoft 365 admin work this week

Bring one process — a leaver, an access request, a document approval — and see it running across Entra ID, Teams and SharePoint. First workflow drafted in 20 minutes; live in 7 days.