Acceptable Use Policy for Zenphi

Last Updated: December 19, 2023

  1. Introduction 

This Acceptable Use Policy (“Policy”) governs the use of all services and products provided by Zenphi, Inc. (“Zenphi”), including our software-as-a-service platform, websites, APIs, and any related services (collectively, the “Services”). This Policy outlines acceptable and prohibited activities to ensure a secure and efficient environment for all users. Violation of this Policy may result in suspension or termination of your access to the Services. We reserve the right to modify this Policy as necessary. Terms used but not defined in this Policy have the meaning set forth in the agreement (such as Zenphi’s Terms of Service or a master subscription agreement) between you (and/or your organization) and Zenphi that governs your use of the Services (“Terms”).


  1. Compliance and Restrictions 

You agree not to engage in, or assist others in engaging in, the following activities:

  1. Unauthorized Access or Use: Attempting to access any part of the Services without proper authorization, including sharing login credentials inappropriately.

  2. Misuse of Services: Using the Services for any illegal or unethical purpose, or in a way that harms Zenphi or its users.

  3. Reverse Engineering: Attempting to reverse engineer, decompile, or otherwise derive the source code or underlying ideas or algorithms of any part of the Services, except as permitted by law.

  4. Interference and Overload: Interfering with the operation of the Services, including overloading, flooding, spamming, or creating an undue burden on the Services.

  5. Harmful Conduct: Engaging in conduct that is harmful, fraudulent, deceptive, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another’s privacy, or is otherwise objectionable.

  6. Intellectual Property Violation: Infringing or misusing Zenphi’s or any third party’s intellectual property rights.

  7. Data Mining and Scraping: Using automated systems, such as robots, spiders, or scrapers, for data mining or scraping purposes on the Services.

  8. Competitive Use: Using the Services in any manner that is to Zenphi’s detriment or competitive disadvantage, or for the purpose of developing competing products or services.


  1. Responsibility and Enforcement

    1. User Responsibility: You are responsible for your use of the Services and any consequences thereof. You must ensure that your use complies with this Policy and any applicable laws or regulations.

    2. Enforcement Measures: Zenphi reserves the right to investigate and prosecute violations of this Policy to the fullest extent of the law. We may involve and cooperate with law enforcement authorities in prosecuting users who violate this Policy.


  1. Changes to the Policy 

Zenphi may revise this Policy from time to time. We will post any changes on our website, and the changes will become effective immediately upon posting.


  1. Contact Information 

If you have any questions about this Policy or its implementation, please contact us at

By using Zenphi’s Services, you agree to comply with this Acceptable Use Policy.