For every IT team, the tools you use for user lifecycle management—onboarding, offboarding, data archiving—are vital. But if your current solution uses a per-user pricing model, you might be sitting on a financial time bomb. Here’s why.
Table of Contents
For every IT team now, the tools you use for user lifecycle management—onboarding, offboarding and data archiving—are vital. They save your IT team countless hours, ensure compliance, and secure your company data.
But if your current solution uses a per-user pricing model, you might be sitting on a financial time bomb.
For organizations built on Google Workspace, a platform designed for collaboration and scale, paying for your automation based on your headcount is often the biggest bottleneck to growth.
At Zenphi, we believe your automation strategy shouldn’t punish you for hiring new employees. That’s why we’ve flipped the script by offering flat, workflow-package pricing instead of the restrictive per-user model.
Here’s a deeper look at the hidden costs and why it’s time to move to a more intelligent pricing structure.
The Per-User Trap: When Growth Becomes Costly
The core appeal of per-user pricing is its initial simplicity: X users times Y price equals your monthly bill. This works fine when you have 50 employees, but as your organization scales, the cracks in the model begin to show—especially for Google Workspace lifecycle management.
This is what contributes to the hidden costs of headcount-based pricing
The Hidden Costs of Headcount-Based Pricing
-
Linear Cost vs. Non-Linear Value
Your employee count grows linearly (e.g., 10% year over year), but your lifecycle management costs skyrocket at the exact same rate. Yet, the value of the tool (the core workflows) remains relatively fixed. You are paying a premium for a utility that doesn't consume dramatically more resources per user.
-
The Contractor Conundrum
You hire 50 short-term contractors for a project. Even if they only need an account for 3 months, your per-user tool requires 50 new licenses, creating a huge, temporary, and often unnecessary budget spike.
-
Discouraged Automation
Since every user added equals an immediate, tangible cost increase, IT teams become reluctant to grant licenses to team members who only need to design or govern a workflow. This restricts the power of automation to a small, costly group of licensed "super-users."
Zenphi is a go-to platform for employee offboarding and data archiving automation for the teams operating within a Google Workspace environment. Companies like Google, Gordon Food Service, Emerson College and more have chosen Zenphi to automate crucial Google Admin tasks.
The Google Workspace Challenge: A Collaboration Tax
Google Workspace thrives on collaboration. When a new user is onboarded, they typically need dozens of automated actions: account creation, group additions, license assignments, and folder provisioning in Drive. When they leave, the offboarding workflows are even more critical, ensuring data transfer and compliance.
How The Per-User Model Punishes Automation
My take-away from this comparison — you shouldn’t have to pay a “collaboration tax” on the very platform designed to enable lifecycle management.
Zenphi's Solution: Automation That Truly Scales
Zenphi is natively built for automating workflows in Google Workspace, and our pricing is designed for organizations that want to grow without fear of spiraling SaaS costs.
We charge based on the package of workflows you use, not the number of people in your directory.
Imagine: You pay one predictable, flat fee to license your “Google Workspace User Offboarding” workflow. Whether you offboard 5 employees this month or 5000 during a peak season, your automation cost remains the same. The workflow is covered.
This model fundamentally changes the conversation:
-
Predictable Budgeting
You know your automation costs month-to-month, regardless of hiring fluctuations.
-
Encouraged Adoption
You can run your critical workflows across unlimited users without a license fee. Scale your team without scaling your license bill.
-
Maximum Value
You are paying for the tangible business value—the automation of complex, cross-app processes—not just the seat count.
The result? Companies save hundreds of thousands in annual employee offboarding costs.
Stop paying for an empty license for every single user. Start investing in robust, scalable workflows that secure your data, simplify your automated IT operations, and future-proof your Google Workspace environment.
CEO @ Zenphi